πŸ’¬ WhatsApp Business Integration

Unify and Automate Your WhatsApp Business Conversations

Reach 2+ billion WhatsApp users with QuotyAI. Manage all WhatsApp Business chats in one inbox, automate replies, and hand off to humans when needed.

Unified WhatsApp Business inbox
WhatsApp Business API integration
Instant AI replies to common queries
Seamless human handoff for complex issues
WhatsApp Business

Hi, do you have wireless earbuds in stock?

Yes, we do! Would you like to place an order?

AI Assistant

Yes, I'd like to order them.

Processing order...
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Powered by
QuotyAI

Trusted by WhatsApp Business Users

Companies using WhatsApp Business to grow their customer relationships

WhatsApp Business
Shopify Stores
Ecommerce Brands

AI + Human: Better Together on WhatsApp

See how our AI handles routine queries and hands off high-value customers to your team

Hi, do you have the new wireless earbuds in stock?

Read

Yes, we do! The wireless earbuds are in stock. Would you like to check specs or place an order?

AI Assistant

I'd like to order them. Can I pay via WhatsApp?

Read

Absolutely, I can help you complete that order securely via WhatsApp. Let me pull up your cart.

Support Agent

Your order is placed! You'll receive a confirmation via WhatsApp shortly.

Support Agent

Industry-Specific Use Cases for WhatsApp

How businesses use QuotyAI for WhatsApp Business

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Ecommerce

Automate order inquiries, track shipments, and process returns directly via WhatsApp.

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Customer Support

Resolve 80% of common queries instantly with AI, freeing agents for complex issues.

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Appointment Booking

Let customers schedule appointments, cancel, or reschedule via WhatsApp chat.

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Order Notifications

Send order confirmations, shipping updates, and delivery alerts via WhatsApp.

Key Features

Horizontal scrolling feature cards

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Unified WhatsApp Inbox

Manage all WhatsApp Business conversations in one place, with full context and customer history.

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WhatsApp Business API

Integrate with WhatsApp Business API to send template messages and automate conversations.

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Instant AI Replies

Answer FAQs, check product availability, and provide pricing info in real-time, 24/7.

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Smart Human Handoff

AI detects when a query needs human attention and transfers with full conversation context.

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Product Catalog Integration

Showcase your product catalog directly in WhatsApp conversations and process orders.

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Template Messages

Send pre-approved WhatsApp template messages for order updates, alerts, and notifications.

Native WhatsApp Business Features

Leverage WhatsApp's full capabilities with QuotyAI

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Green Checkmark Verification

Get verified with WhatsApp's green checkmark to build trust with customers.

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Product Catalog

Sync your product catalog to WhatsApp and let customers browse and buy directly.

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Template Messages

Use WhatsApp-approved templates for order confirmations, shipping updates, and more.

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Quick Replies

Use WhatsApp's quick reply buttons for common actions like 'Track Order' or 'Speak to Agent'.

WhatsApp Business Impact in Numbers

Businesses using QuotyAI for WhatsApp see measurable results

2B+
Monthly Active Users
80%
Queries Resolved by AI
3x
Faster Response Time
50%
Reduced Support Costs

Connect to WhatsApp Business

Set up your WhatsApp inbox in minutes

1

Create WhatsApp Business Account

Sign up for WhatsApp Business API and verify your business phone number.

2

Connect to QuotyAI

Link your WhatsApp Business Account to QuotyAI with secure API credentials.

3

Configure AI Rules

Set up automated replies, handoff triggers, and template message logic.

4

Go Live

Start handling WhatsApp conversations with AI assistance immediately.

Frequently Asked Questions

Everything you need to know about WhatsApp Business integration

How does the WhatsApp integration work?

QuotyAI connects to your WhatsApp Business Account via the WhatsApp Business API. It monitors incoming messages, processes them with AI, and sends replies or hands off to human agents based on your rules.

Can I use WhatsApp template messages?

Yes, QuotyAI supports sending pre-approved WhatsApp template messages for order updates, shipping alerts, and other notifications outside the 24-hour window.

How does the 24-hour messaging window work?

WhatsApp allows free-form messaging only within 24 hours of a customer's last message. Outside that window, you can only send approved template messages, which QuotyAI handles automatically.

Can I manage multiple WhatsApp numbers?

Yes, you can connect multiple WhatsApp Business phone numbers to your QuotyAI inbox and manage all their conversations from a single dashboard.

Is customer data secure?

We comply with WhatsApp's data policies and GDPR. All conversations are encrypted, and you can set data retention rules to automatically delete old messages.

Ready to Transform Your WhatsApp Business Inbox?

Join businesses using QuotyAI to automate customer conversations and grow on WhatsApp Business.