Unify and Automate Your Telegram Conversations
Handle high-volume Telegram inquiries effortlessly. Connect AI agents to manage bots, channels, and groups with automated replies and intelligent human handoff—all within your unified inbox.
Hi, when will my order ship?
Your order #12345 will ship within 24 hours. You'll get tracking via Telegram!
Great! Can I change address?
Trusted by Telegram Businesses
Companies using Telegram to grow their customer relationships
AI + Human: Better Together
See how our AI handles routine queries and hands off high-value customers to your team
Hi, when will my order be shipped?
Hello! Your order #12345 will ship within 24 hours. You'll receive a tracking link via Telegram once it's dispatched.
Can I change the delivery address?
I can help you update the delivery address. Let me check the order status first—it hasn't shipped yet, so I'll update it now.
Your delivery address has been updated! You'll receive confirmation shortly. Is there anything else I can help with?
Industry-Specific Use Cases
How businesses use QuotyAI for Telegram
Crypto & Web3
Manage community queries, announce token launches, and handle support across Telegram channels and groups.
Ecommerce
Process orders, track shipments, and handle returns directly through Telegram bot conversations.
Customer Support
Resolve 80% of common queries instantly with AI, freeing agents for complex issues in large groups.
Communities & DAOs
Automate onboarding, answer FAQs, and manage member requests in Telegram supergroups.
Unified Telegram Inbox
Manage all Telegram conversations—bots, channels, and groups—in one place with full context and history.
Bot API Integration
Leverage Telegram Bot API for automated order processing, notifications, and interactive conversations.
Inline Buttons & Keyboards
Create interactive experiences with custom keyboards, inline buttons, and callback queries.
Smart Human Handoff
AI detects when a query needs human attention and transfers with full conversation context.
Media & File Handling
Process images, documents, voice messages, and videos sent by users in Telegram chats.
Channel & Group Management
Monitor and respond to comments in channels, manage large groups with automated moderation.
Native Telegram Features
Leverage Telegram's full capabilities with QuotyAI
Bot Commands
Support for Telegram's /commands with AI-powered responses and parameter handling.
Inline Buttons
Interactive inline keyboards for quick actions like 'Order Status' or 'Speak to Human'.
Custom Keyboards
Reply keyboards for structured input, making it easy for users to provide information.
Stickers & Emoji
AI can send stickers and react with emojis for more engaging conversations.
Polls & Quizzes
Create polls and quizzes for feedback collection and interactive engagement.
Voice Messages
Process and respond to voice messages with AI transcription and voice replies.
Telegram Impact in Numbers
Businesses using QuotyAI for Telegram see measurable results
Connect Your Telegram Bot
Set up your Telegram inbox in minutes
Create Telegram Bot
Create a new bot via @BotFather on Telegram and get your bot token.
Connect to QuotyAI
Enter your Telegram bot token in QuotyAI dashboard with one click.
Configure AI Rules
Set up automated replies, handoff triggers, and inline keyboard workflows.
Go Live
Start handling Telegram conversations with AI assistance immediately.
Frequently Asked Questions
Everything you need to know about Telegram integration
How does the Telegram integration work?
QuotyAI connects to your Telegram bot via the Telegram Bot API. It monitors incoming messages from users, channels, and groups, processes them with AI, and sends replies or hands off to human agents based on your rules.
Can I manage multiple Telegram bots?
Yes, you can connect multiple Telegram bots to your QuotyAI inbox and manage all their conversations from a single dashboard.
Does it support Telegram-specific features like inline buttons?
Absolutely. QuotyAI leverages native Telegram features including inline buttons, custom keyboards, bot commands, stickers, polls, and voice messages.
How does human handoff work in Telegram?
You can set triggers for human handoff, such as specific keywords, complex queries, or high-value customer signals. The AI transfers the conversation with full context to your support team.
Can I use this for Telegram channels and groups?
Yes! QuotyAI supports both private bot conversations and public channels/groups. You can monitor comments, respond to mentions, and manage large communities automatically.
Is customer data secure?
We comply with GDPR and Telegram's data policies. All conversations are encrypted, and you can set data retention rules to automatically delete old messages.
Ready to Transform Your Telegram Inbox?
Join businesses using QuotyAI to automate customer conversations and grow on Telegram.